Lowongan System Analyst/Project Coordinator di PT Aether Digital Indonesia

About MyRepublic:

Our purpose at MyRepublic is to transform people’s lives by creating a connected world that is seamless, smart and safe, while innovating the way telcos operate.

MyRepublic is one of the fastest growing digital telco operators in the Asia-Pacific. Homegrown in sunny Singapore, we have operations in Singapore, Australia and New Zealand with a defining difference. We are the world’s first telecommunications company powered by a proprietary cloud platform and pioneered a disruptive operating model with unparalleled efficiency and customer focus.

MyRepublic offers residential broadband, enterprise broadband, home voice, and mobile services. We are way more than just a telco or an ISP. We exist to transform people’s lives by creating a connected world that is seamless, smart, and safe while innovating the way telcos operate. We are the future beyond telcos.

System Analyst/Project Coordinator

Job Summary

We are looking for an experienced System Analyst/Project Coordinator to join our growing team. In this role, you will take charge of a variety of projects and play a key role liaising between stakeholders across MyRepublic business units and external technology partners. As a System Analyst/Project Coordinator, not only will you be tasked with understanding our current and future business needs, you will be responsible for translating these requirements into digital solutions and ensuring that these solutions are implemented.

Roles & Responsibilities

The role: 

●       Perform end-to-end requirements gathering and analysis.

●       Initiate Risk and Mitigation control assessment throughout the requirements.

●       Engage with stakeholders and relevant subject matter experts to identify, collate and understand the detailed business requirements.

●       Analyze and document current processes, workflows and interfaces. Capture best practices, processes, applications, infrastructure etc. and document them as part of Digital Transformation playbooks.

●       Lead workshops to agree functionality and specifications. Handle customer facing tasks and responsibilities.

●       Prepare and/or review technical solution documents and proof-of-concept exercises along with Solution Architects.

●       Support development & testing teams and conduct UAT during solution delivery for successful sign-off.

●       Support pre-production and go-live activities for customers.

●       Manage change request lifecycle.

We think you’ll fit in great with us if you have:

●       At least 5 years of relevant experience as a System Analyst/Project Coordinator

●       Hands-on experience in Telecom Domain (BSS/OSS) is mandatory 

●       Good understanding of standards e.g. TM Forum and end-to-end BSS/OSS solutions and integrations.

●       Understanding and experience in Omni Channel Digital Experience, Product Catalogue, Configure Price Quote, Customer Management, Billing Management, Order Management, Inventory Management, Service Fulfillment & Assurance.

●       Experience in business analysis, business process modeling, information modeling, user stories creation etc.

●       Functional knowledge of Telecom Products such as Broadband and Mobile solutions

●       Expertise on standard tools for requirements & designing

●       Experience in Agile delivery methodologies

●       The interview will be conducted in English

What we offer in return:

●       Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco space.

●       Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.

●       A work culture that puts your individual needs at the core: Remote, Hybrid or In-Office – choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.

●       Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:

o   1 day of wellness leave every quarter for you to take or your health and wellbeing, and explore your personal passions.

o   20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.