Lowongan Front Desk Supervisor di PT Modern Pet Indonesia

Job Responsibilities :

• Oversees daily operations of front desks and reception areas
• Addresses customer complaints and inquiries, ensuring exceptional customer service
• Generates reports and feedback for the Branch Operation Manager's review
• Monitors team administrative tasks, including filing and record updates through Booking Application (Vetlink)
• Plays a vital role in maintaining smooth front desk operations and delivering outstanding customer experiences

Job Requirements : 

• Minimum diploma
• Minimum of 2 years of experience in customer service leader position
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Strong analytical and analyzing skills
• Able to speak in English
• Able to work in shift regulations
• Willing to be placed in PIK (North Jakarta) or Kuningan (South Jakarta)