Lowongan Service Technician di PT Sandvik Indonesia

MAIN RESPONSIBILITIES

• Maintenance and Servicing Equipment.
• Plan for correct tools and parts required to perform tasks, according to all work procedures.
• Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.
• Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.
• Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.
• Support the customer’s product/equipment/processes by suggesting possible improvements. (According to sales area requirements.)
• Uses knowledge and experience to solve standard problems for customers.
• Understands system functionality and interactions of hydraulics/mechanics/electrics/automation/pneumatics/materials.
• Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed. Obtain customer authorization to invoice.
• Occasionally collect technical feedback in Sales Area (inputs into Database).
• Assign simple tasks to junior staff and guide them on their completion.
• Coach customer technicians on basic servicing and maintenance principles.
• Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.