Lowongan Travel Consultant di PT Sentosa Wisata Internasional

JOB REQUIREMENT:

• Graduated from Tourism Academy or SMIP.
• Minimum 1 year experience at the same level , Fresh graduate are welcome to apply.
• Capable of serving request for hotel vouchers, Tour Packages & Travel Documents.
• Strong personality, polite, charming, professional, service oriented and adopt a great attitude.
• Good communication and articulation skill with Emphatic/Sympathic respons
• Able to work underpressure and able to multitask.
• Able to work as a team.
• Excellent command of spoken & written English.
• Will be place at Buaran, Klender - East Jakarta
• Full-Time position(s) available.

JOB DESCRIPTION :

• Dealing with incoming calls and assist travellers with their travel inquiries from air ticket, accomodation, travel document, insurance and transportation rental.
• Selling all product tour and ticket (domestic and international), including insurance and documents.
• Strong Selling Skills in Tour Packages as FIT, Group and Incentives Programmes would be prioritized
• Explain to guests or customers as needed on their way.
• Diagnose traveller’s problem and complain and work with the supervisor to provide a possible solution.
• Convince new customers or guests especially who have never traveled.
• Issued domestic and international ticket.
• Handling customer Selling Airlines ticket & travel products.
• Responsible in order.
• Maintain a good relationship with clients and suppliers.
• Deliver a high level bespoke luxury holiday with attention to details and exceptional customer service.
• Able to suply clients with essential travel documents needed as well as extensive destination information and useful travel guides.