Lowongan Quality Assurance (DEPOK) di PT Debito Korporindo Utama

Requirments :

1. Can join as soon as possible

2. Minimum Diploma degree in any field

3. Have experience as QC Desk collection minimum 1 year

4. Independent, initiative, and positive

5. Good communication & negotiation

6. Willing to be placed at Depok

Job Description :

1. Listen, audit, check, analyze and give feedback about the call recordings of collection

2. Do the analysis, check, identify and present findings/violations found in collection or customer services activities either in calls, whatsapp process, etc

3. Analyze, check and investigate complaints from all sources/panels

4. Maintain daily targets, daily reports to achieve monthly tergets

5. Actively give ideas and improvements regarding of QA improvements (Regarding of the standard of operating procedurs, work flows, etc)

6. Can work individual and as a team