Lowongan Helpdesk Engineer di PT Aviro Global Teknologi

Responsibilities :

• Perform to create ticketing and monitoring tickets
• Able to do solving issue related IT such as PC, Printer, Laptop, software, Audio Visual,
• At least 1 year of network equipment operation and maintenance experience
• Collaborate with team members and various groups to identify and develop scalable network designs, solutions, and policy recommendation
• Ensure continued smooth operation of the network infrastructure, working to minimize network downtime and the effects of downtime users by scheduling needed maintenance or upgrades to provide minimal disruption of service to users
• Proactively monitor and analyze problem issue on ticketing systems
• Ability to do training/transfer knowledge related to IT
• Ability of network troubleshooting
• Troubleshooting and reporting for network issue both software and hardware

Requirements

• Candidates must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Others), Computer Science/Information Technology or equivalent.
• 1-2 Years’ working experience, Fresh Graduate welcome to apply
• Having knowledge and experience with IT and network
• Having good communication
• Having good knowledge on procedure and escalation.
• Willing to work on shifting 24x7