Lowongan Branch Leader di PT Duta Kalingga Pratama

Responsibilities:

• Develop forecasts and business plans.
• Meet goals and metrics.
• Bring out the best of branchs sales by providing coaching, development and motivation.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.
• Identify appropriate sales staff and establish an efficient work procedure and prepare required work schedule and analyze all cancellation requests for customers.
• Prepare list of all prospective customers for sales leads.
• Review work of all salesperson on weekly and hourly basis.
• Maintain effective customer relationships and design required business development call program.
• Execute all strategic business plans and monitor all sales process and maintain product knowledge.
• Prepare all required reports and ensure achievement of all sales objectives and analyze progress of all activities.
• Perform appraisals for all Sales and provide training and counseling as per requirement.
• Prepare and analyze profit and loss statement for branch and maintain all current business and ensure optimal level of customer services
• Analyze and identify all customer issues in sales processes and recommend solutions and perform regular quality assessment
• Prepare reports and analyze all financial performance for annual budget and ensure adherence to all budget requirements
• Prepare and ensure compliance with all marketing strategy and recommend growth activities for all call centers.

Requirements and skills:

• Proven branch management experience, as a Branch Manager or similar role
• Ability to meet sales targets and production goals
• Familiarity with Information Technology industry
• Excellent organizational skills
• Results driven and customer focused
• Leadership and management skills
• Strong communication, presentation, and negotiation skills
• Ability to handle stressful situations and manage deadlines
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• Placement in Jakarta Utara / Cikarang / Karawang / Bandung