Lowongan Sales Coordinator di PT Star Shipping Indonesia

JOB DESCRIPTION :

• Support A/O on day-to-day basis and act as internal focal point of customers’ contact
• Schedule and prepare materials for A/O for customer meetings 
• Create/update agreements and tenders in the respective system and communicate them to concerned parties
• Creating Rate Sheet in each of Particular Trades
• Updating the market rate situation
• Attending to phone calls, handling incoming emails and re-directing all relevant enquiries
• Preparation of sales quotations
• Follow up on quotation and sales enquiries with phone call and email
• Liaise with customers
• Manage and support day-to-day Sales related administrative works.
• Proper filing and storing of documents
• Any other ad-hoc duties as assigned
• Attend to client complaints and follow up for solutions
• Solve ad-hoc problems/transfer service issues to relevant department
• Forward telephone and email inquiries to other departments
• Monitor customer performance
• Comply with tracking and reporting requirements
• Update account plans/profiles according to A/O input

REQUIREMENT :

• At least 2 year of working experience as administration staff, or Export & Import administration, Freight Forwarding / Shipping Company
• Hold a bachelor's degree in any related fields
• Have a good knowledge about export-import procedure
• Able to assist and support AO for sales and customers activities
• Assist to prepare materials for customer meetings
• Assist to follow up on customer meeting tasks
• Act as internal point of contact for customers
• Analyze potential new customers information
• Have a customers service and sales orientated mind
• Experience in sales or sales coordinator will be considered a plus.
• Good knowledge of relevant computer programs
• Able to learn about products and services and describe/explain to the prospects 
• Good written and spoken English communication skills
• Excellent interpersonal skills 
• Cool-tempered and able to handle rejection 
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Indonesia Nationality
• Self-learning
• Complex problem solver
• Planning and prioritizing, within time deadlines skills
• Working in dynamic environment
• Quality oriented