Lowongan Service Manager (Heavy Machines) di PT Zoomlion Indonesia Heavy Industry

• Bachelor Degree or above in Mechanical Engineering or Electrical Engineering or equivalent;
• Age 35-45 is preferred;
• With more than 8 years service experience in the manufacturing industry, heavy Equipment Dealer with experience also in Management After Sales/Spare Parts;
• Proficient in Bahasa, English, Both Spoken and Written (or Mandarin would be an advantage);
• Have Driving License;

Responsibility :

• Supervise and assist the warehouse/service center to establish and improve the service system, provides the necessary management, training, and support to distributors, comprehensively improve the after-sales serviceability of distributors;
• Assist Indonesia Marketing/Sales to handle customer relationship and timely solve service needs, to improve customer satisfaction of the end-user;
• Requires good knowledge of Zoomlion products and services, provide comprehensive service support for Zoomlion machinery products, including Earthmoving, Concrete, Mobile/Tower Crane, Forklift, Foundation, MEWP, Agriculture, Also Firefighting;
• Collect market service information and service reports as required by zoomlion headquarters;
• Establish Data Base of Product list for all in Indonesia Teritorry Especially in Jakarta;
• Create a data Of Maintenance & Unit Repair record;
• Conduct a delivery inspection of Customer Product;
• Create Part List Data Base, for maintenance parts & Reusable Parts;
• Monitoring warranty process, warranty statement & monitoring warranty time;
• Handle a Maintenance & repair presentation, & give training to all of Our Team Mechanic In Indonesia;