Lowongan International Ticketing Officer di PT Indo Teknologi Cemerlang

Job Description: 

• Handle in-bound telephone calls of customers 

• Resolve customer queries 

• Manage customer complaints 

• Ensure 100% customer satisfaction 

• Booking flight tickets and hotels and train 

• Handling the payment process 

• Comparing hotel and flight prices 

• Conforming the customer’s reservation 

• Willing to work on shift if needed

Requirements: 

• Age: Between 23 – 30 years 
• Education: Minimal SMK Tourism Management or equivalent.
• Knowledge: Sabre, Galileo and Altea system knowledge is a MUST
• Experience: At least 2 year(s) relevant ticketing working experience (reservation, domestic and international ticketing) 
• Required language(s): English, Bahasa Indonesia 
• Attention to detail, and good communication skill 
• Computer/internet literacy
• Good written & spoken English 
• Full-Time position