Lowongan Health and Wellbeing - Occupational Health Medical Doctor di PT Humana International Indonesia

The Occupational Health/Global Health and Wellbeing function is crucial in ensuring the health and wellbeing protection and promotion of employees. The role of the Asst. Manager GHW/OH is to ensure the best quality of service delivery aligned with our client standards and protocols, to act as a key resource between stakeholders and service providers, and to support the success of suppliers in meeting the country’s requirements in the delivery of Health & Wellbeing as well as ensuring legal compliance.

Qualifications

• Educated to bachelor’s degree level (Medical Doctor).
• Preferred further qualification in Occupational Health.
• Operations management experience related to OH Service delivery.
• Minimum 5 years OH Management and service experience.
• Working Knowledge of local legislation related to Health & Safety.
• Preferred further qualification in Occupational Health.

Skills

• Contract management skills are critical.
• Ability to work within the MS Office environment.
• English language speaker is a must.
• Excellent understanding of service delivery and setting of service levels.
• Shows a good understanding of applicable project management and/or operational management standards and across all areas of Service delivery.
• Working Knowledge of local legislation related to Health & Safety
• Influencing and communication skills.
• Business awareness, understanding the broader context in which OH has an impact on employees and overall business performance.
• Goal focussed delivery.
• Budget awareness.

Responsibilities

• Primary contract management responsibility.
• Point of escalation for third parties and the company on contract issues, holding suppliers to account for service quality, and driving continuous improvement.
• Preparation and attendance of regular service and contract review meetings.
• Support company recruitment and procurement with any service requirements.
• Ensure collaboration between suppliers and companies.
• Ensure all services are delivered and aligned to the company's standards and service level agreements.
• Audit and monitor service delivery and identify improvements, holding suppliers accountable for internal audits.
• Optimize overall supplier usage with the goal of minimizing supplier portfolios.
• Identify areas of synergy for regional and global delivery.
• Accountable for local customization of global initiatives spanning Occupational Health, Primary Care, and well-being, aligning with the objectives and Key Results of the global health strategy and framework.
• Monitor user satisfaction through a supplier survey.
• Ensure all suppliers act as advocates for company-wide health support.
• Support the induction of all new service providers.
• Monitor and manage regional Global Health and well-being budget requirements.
• Participate as an active member of critical company forums and meetings, such as Incident Management Teams, Health and Safety, HR strategy, and GHW meetings, and take responsibility for identified actions and accountability for supplier implementation.
• Ensure effective communication links between the company, GHW, and the region.
• Monitor prevailing health risks and ensure appropriate actions are in place to support any reasonable remediation.
• Work with HR, site leads, the internal GHW team, and other parts of the business to establish a qualitative assessment of the service provision and initiate actions for continuous improvement, where appropriate.
• Implement specific proposals, balancing overall usage requirements with current and planned services, and prepare investment proposals to meet changes in demand.
• Negotiate with business, specialists, other staff, and suppliers in respect of emergencies, escalation of issues, and the introduction of major amendments to the provision of services.
• Actively pursue and test the assumptions underlying delivery benefits and highlight any changes, initiating communication between stakeholders and acting as a primary point of contact for a defined group or groups.
• Responsible for the day-to-day delivery of site GHW services aligned to GHW Strategy and legal compliance.
• Delivery of all clinical interventions aligned to best practice and GHW standards.
• Maintenance of full and accurate clinical records and data through the company-approved digital platforms.
• Ensuring standardization of resources between countries or regions.
• Promote health and wellbeing through the delivery of GHW wellbeing programs.
• Liaison with the site at all levels to identify health risks, propose solutions, and communicate strategies from GHW.