Lowongan IT Support di PT Murino Berjaya Indonesia

Requirements:

• Dedicated team player.
• Critical and Analytical Thinking.
• 2+ years of experience with IT Supporting roles.
• Have network routing knowledge is a must. (Mikrotik and UnifiDM knowledge is a big plus)
• Configuration of CCTV is a plus value.
• In-depth knowledge of computer hardware, software, and networks.
• Experience in documenting processes and monitoring performance metrics.
• Ability to keep up with technical innovation and trends in IT support.
• Exceptional interpersonal and communication skills.
• Ability to determine IT needs and train end-users.

Job Descriptions:

• Consulting with IT managers and other departments as required.
• Providing IT assistance to staff and customers(if needed).
• Training end-users on hardware functionality and software programs.
• Resolving logged errors in a timely manner.
• Monitoring hardware, software, and system performance metrics.
• Updating computer software. as well as upgrading hardware and systems.
• Documenting processes and performing diagnostic tests.
• Keeping track of technological advancements and trends in IT support.