Lowongan Manager Restaurant di PT Toro Food Indonesia

Requirements :

• Degree in Business Administration hospitality management and/or culinary schooling is a plus
• Experience minimum 5 years as Assistant Restaurant Manager or Restaurant Manager in Western Restaurant/ Hotel
• Proven customer service experience
• Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills
• Good in English (spoken and written)

Job Description :

• Coordinate daily restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurants good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations