Lowongan Banquet Manager di PT Sri Tanaya Megatama

Job Description

• Planning the venue layout according to the number of guests and the type of event with Sales & F&B Team, organize, and execute Banquet events (weddings, gatherings, birthday parties, conferences, and other special meetings).
• Achieve maximum profitability and over-all success by controlling costs, quality of service and ensure operational efficiency.
• Interact with customers to understand their needs, arrange initial meetings, and coordinate banquet event details.
• Ensure food and service quality in accordance with company standards.
• Oversee the preparation of the room and equipment before the banquet event in accordance with company requirements.
• Build networks and strategic partnerships with organizations, travel agents, wedding agencies, and related companies to expand business opportunities.
• Meet sales targets set by the company.
• Supervising the placement of tables, chairs, cutlery, plates, glasses, table linens, centerpieces, heating lamps, serving utensils, and carving stations.
• Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables.
• As a champion Lead Generation for banquet, Compile & Reviews monthly Banquet reports and collect feedback from customers.
• Responds to and handles guest problems and complaints.
• Actively participates in the servicing of events.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Maintain good relationships with prospective and existing customers

Requirement

• Bachelor's Degree in Hospitality Management, Hospitality, or a related field
• Having a minimum of 3 years experience as a Banquet Manager
• Good organizational skills and ability to run multiple banquet events at once.
• Strong communication and leadership skills.
• Ability to collaborate and work in a team.
• Ability to deal with pressure and resolve problems quickly.
• Expertise in budget planning and management.
• Able to work on public holidays, afternoons to night working hours