Lowongan IT Infrastructure & Service officer di PT Rhenus Logistics Indonesia

Responsibilities :

The role of IT Infrastructure & Service officer is dedicated to all activities related to the infrastructure within APAC. The scope will cover a wide range of responsibilities from designing infrastructure setups in new locations to maintaining existing setups.

Infrastructure Oversight and Compliance:

• Manage and maintain the company's IT infrastructure, overseeing network devices, servers, storage systems, peripheral devices (printers, CCTV), and associated software.
• Ensure the availability, performance, and security of the IT infrastructure and services are maintained to the highest standards.
• Monitor network and system performance, promptly troubleshoot issues, and proactively address potential problems to minimize downtime.
• Expertly install, configure, and upgrade hardware, software, and network components to align with evolving business requirements.
• Conduct regular security audits, identify vulnerabilities, and implement robust measures to safeguard the IT infrastructure against potential threats.
• Stay current with emerging technologies, industry trends, and best practices related to IT infrastructure and services. Leverage your insights to provide recommendations for continuous improvement.

IT Asset Management and Procurement:

• Track and control IT asset inventory, ensuring accurate records of hardware and software assets, and managing their lifecycle.
• Procure IT assets and peripherals in accordance with organizational needs, ensuring timely delivery and cost-effectiveness.

Project, Vendor Management and Execution:

• Collaborate closely with internal teams and external vendors to implement and maintain IT systems and services, focusing on seamless integration and optimal functionality.
• Provide timely technical support to end-users, effectively resolving hardware, software, and connectivity issues.

Professional Experience and Technical Skills:

• Proven working experience in IT Infrastructure, including proficiency with O365, Airwatch, OKTA, and experience with Endpoint setup.
• Solid understanding of Networking, familiarity with IT Security concepts and hands-on experience with Fortinet devices is a plus.
• Conceptual knowledge of ITIL and ITSM practices, demonstrating a foundation in industry best practices.

Personal Traits:

• Highly self-motivated, displaying strong initiative and drive to excel in an evolving IT environment.
• Result-oriented mindset, consistently striving to achieve goals and contribute to team success.
• Independent thinker, capable of making informed decisions and taking ownership of tasks.
• Demonstrated ability to prioritize tasks effectively and perform well under pressure.
• Capable of multitasking, maintaining attention to detail while managing multiple responsibilities.

Communication:

• Exceptional written and verbal English communication skills, enabling effective interaction across all levels of the organization.
• Able to convey technical information in a clear and understandable manner to non-technical stakeholders.

Organizational Skills:

• Solid organizational skills, including a keen attention to detail, ensuring accuracy in tasks and deliverables.
• Multi-tasking proficiency, managing concurrent activities while maintaining quality output.

Flexibility:

• Able to travel to local offices as required, ensuring effective on-site support and collaboration.