Lowongan Department Manager - Max Fashions Galaxy Mall Surabaya di PT Landmark Retail Trading

Department Manager - Max Fashions Galaxy Mall Surabaya

responsible for maximizing department sales, leading to the achievement of store targets. The job holder will also be responsible for maintaining the desired visual merchandising, retail operations, customer service, replenishment, and recovery standards in his or her department in the store in all aspects.

Responsibilities :

• Monitor key data reports on space management, sales against last year, last week and budget on a daily and weekly basis and communicate to staff.
• Ensure and monitor all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest)
• Monitor all products are price tagged and bar-coded before display.
• Maintain the highest standards of housekeeping, health standards in store at all times.
• Ensure departmental décor is correct and there is consistency in displays, branding and departmental layouts
• Ensuring department density as per department guidelines. 
• Understand and maintain a detailed knowledge of the product/department merchandise.
• Submit weekly trade report
• Ensure and monitor effective stock replenishment to the store and assure continuous stock availability in the store.
• Monitor and ensure adherence of customer service standards within the department.
• Provide customer satisfaction by delivering exceptional customer service.
• Carry out regular training to ensure clear understanding of the departments, products, make, features, selling skills and after sales service.
• Communicate appropriately with customers including proactive greeting and acknowledgement

Requirements :

• Having knowledge of Retail Fashion Industries and Retail processes with minimum 2 years experienced
• Knowledge of Merchandising, Stock Management and Inventory processes
• Communication skills, leadership and teamwork.
• Fluent in English both oral and written
• Have the ability to pursue sales targets