Lowongan Housekeeping Supervisor di PT The Labyrinth Collective

As a Housekeeping Supervisor, your main responsibility is to oversee and coordinate the daily housekeeping operations within a Residential and Music Studio facility. You will work closely with the housekeeping staff, ensuring that they follow established procedures, maintain high standards of cleanliness, and provide a comfortable environment for guests, visitors, or occupants. The following are typical duties and responsibilities associated with the role of a Housekeeping Supervisor:

1. Staff Supervision

Directly supervise and lead a team of housekeeping staff. Assign duties and responsibilities, provide training, and conduct regular performance evaluations. Ensure that the team adheres to policies and procedures and performs their tasks efficiently.

1. Cleaning Operations

Oversee and coordinate daily cleaning tasks, including room cleaning, public area maintenance, laundry, and linen management. Inspect the quality of cleaning to ensure it meets the required standards.

1. Inventory and Supplies

Manage housekeeping supplies, equipment, and inventory. Ensure that the necessary cleaning materials, toiletries, and other essential items are well-stocked and readily available.

1. Quality Control

Conduct regular inspections to ensure that all areas of the facility meet cleanliness standards and are well-maintained. Address any issues or deficiencies promptly and implement corrective actions as needed.

1. Guest Relations

Respond to guest inquiries, requests, and complaints related to housekeeping matters promptly and professionally. Strive to provide a positive guest experience by maintaining a clean and comfortable environment.

1. Safety and Compliance

Enforce compliance with health and safety regulations and industry standards. Train staff on proper handling of cleaning chemicals and equipment to prevent accidents or injuries. Implement and maintain standard operating procedures (SOPs) for cleaning and safety protocols.

1. Training and Development

Organize training programs to enhance the skills and knowledge of housekeeping staff. Ensure that employees are aware of the latest cleaning techniques and best practices.

1. Communication

Maintain effective communication channels with housekeeping staff and other departments. Collaborate with Front Office, Maintenance, and Food & Beverage teams to ensure smooth operations and guest satisfaction.

1. Shift Scheduling

Plan and manage work schedules to ensure adequate coverage during peak times and efficient staffing during low-demand periods.

1. Reporting

Prepare and submit regular reports on housekeeping activities, including occupancy rates, room status, and cleanliness scores.

1. Sustainability Initiatives

Promote and implement eco-friendly practices and sustainability initiatives within the housekeeping department, such as water and energy conservation, waste reduction, and green cleaning practices.

Being a Housekeeping Supervisor requires excellent leadership skills, attention to detail, time management, and the ability to work well under pressure. You must also possess strong communication skills to interact with guests, team members, and other departments effectively.

• Mencari kandidat yang bisa bekerja pada hari kerja, Sabtu dan Minggu
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP