Lowongan User Engagement (Training and Onboarding) di PT Koltiva

Responsibilities and Duties:

The Training and Onboarding Specialist is responsible for collecting and organizing information on the various Koltiva products into training material, developing and improving the training methodology, and supporting the field teams in Indonesia and abroad in training users and customers on Koltiva products. The Training and Onboarding Specialist will proactively seek information from the various units in Koltiva, notably Technology and Product, in order to ensure consistently high standards of training users and onboarding clients and partners. The Training and Onboarding Specialist will also collaborate closely with the Customer Support team, to improve training material based on user feedback, as well as any other related tasks.

Requirements :

1. Less or 1 year experience in technology company or similar.
2. Have an experience in product training, fresh graduate welcome to apply
3. Bachelor Degree in Computer Science, Engineering or equivalent.
4. Previous experience related to agriculture, supply chains or AgriTech a strong plus.
5. Strong communication skills and ability to present information in a clear, coherent manner.
6. Familiarity with product and application development processes.
7. Ability to discuss directly with technical teams to understand features.
8. Proactive and problem-solving mindset, able to work independently and test training steps hand-on using products.
9. Fluency in Bahasa Indonesia and professional level English, additional languages a plus