Lowongan Head of Revenue & Retention di PT Olsera Indonesia Pratama

Main Job         

• Retention
• Analyzing, monitoring & maintaining the health of the subscriber database
• Develop and execute short, medium and long-term retention strategies
• Plan and craft CRM and loyalty campaigns to increase LTV
• Identify opportunities to grow the database in valuable subscriber segments
• Develop in-depth reporting and analysis to enable effective decision making
• Set KPIs and communicate to key stakeholders to provide learnings
•  Advise wider teams on how to drive conversion and loyalty
• Revenue
• Create strategic planning on how to achieve the revenue target
• Creatively, consistently think and implement ideas to promote the other VAS product
• Develop and implement pricing strategies to increase revenue and market share
• Analyze customer data to identify trends and develop targeted marketing campaigns
• Evaluate the effectiveness of current sales initiatives and make recommendations for improvement
• Develop relationships with key customers and partners to drive growth
• Negotiate contracts with vendors and suppliers
• Manage the budget for the department and ensure expenditures are within allocated limits
• Oversee the development and implementation of new systems and processes
• Train and manage a team of sales and support staff
• Prepare reports for senior management on departmental performance
• Identify opportunities for process improvement and lead initiatives to implement change
• Stay abreast of industry trends and developments and adjust strategies as necessary
• Perform other duties as assigned

Additional Dutties                            :

• Reviewing reports on sales, profits, costs and other business metrics to help determine pricing strategies for new products
• Work with accounting software or accounting team to record revenue and keep track of accounts receivable