Lowongan Floor Manager for Sardine Restaurant by KClub di PT Kibarer Properti Bali

Responsibilities The Floor Manager is to undertake the following tasks:

- Ensuring incoming staff complies with company policy

- Training staff to follow restaurant procedures

- Maintaining safety and food quality standards

- Keeping customers happy and handling complaints

- Organizing schedules

- Create detailed reports on weekly, monthly and annual revenues and expenses

- Promote the brand in the local community through word-of-mouth and restaurant events

- Recommend ways to reach a broader audience (e.g. discounts and social media ads)

- Keeping track of employee's hours

- Recording payroll data

- Ordering food, linens, gloves and other supplies while staying within budget limitations

- Supervising daily shift operations

- Ensuring all end of day reports are correctly completed

- Coordinating daily front- and back-of-house restaurant operations

- Controlling operational costs and identifying ways to cut waste

- Appraising staff performance

- Interviewing/recruiting new employees

- Interacting with guests to get feedback on product quality and service levels

Job Requirements:

- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

- Proven customer service experience as a manager

- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

- Familiarity with restaurant management software

- Familiarity with pack office 

- Fluent in English