Lowongan STAFF IT di PT Senamas Energindo Mineral

Qualification :

1. Minimum Bachelor’s degree in Information Engineering, Information system, or related field preferred
2. Minimum of 2 years of experience in IT support or a related role
3. Proficiency in LAN and WAN networking, as well as Microsoft Office
4. Strong understanding of troubleshooting hardware and software issues
5. Excellent communication skills to effectively interact with end-users
6. Strong problem-solving skills and the ability to work independently and as a part of a team
7. Prior experience in troubleshooting computer system is a plus
8. willing to be placed in Head Office Central Jakarta

Job Description :

1. Provide first-level technical support to end-users via phone, email, or in-person
2. Diagnose and resolve hardware and software issues, including troubleshooting network connectivity problems
3. Install, configure, and update software applications and operating systems
4. Maintain accurate records of support requests and resolutions
5. Collaborate with team members to resolve complex technical problems
6. Assist in the setup and maintenance of IT equipment and peripherals
7. ducate end-users on proper computer usage and best practices
8. Stay up-to-date with industry trends and technologies