Lowongan CRM Manager di PT Inovasi Terdepan Nusantara

Jobdesk :

1.Monitoring and responsible to the whole process of CRM Division 

2.Checking settlement documentfrom Customer Service team 

3.Followed Up and take action for customer requested 

4.Accompany Customer Service team to checking process related complain for Desk Collection Agent 

5.Accompany Quality Control team to checking the findings 

6.Making report related punishment for complain and violation from Desk Collection Agent 

7.Making report for all department related CRM Division 

Qualification :

1.Minimum Bachelor Degree of Public Relation, Communication or related fields

2.Having minimum 3 years work experience as Customer Relation Management Manager.

3.Having experience to handle minimum 1 team and able to handle a complicated problem 

4.Having good knowledge about financial product 

5.Having strong analytical thinking

6.Having good communication