Lowongan Telemarketing Supervisor di PT Stanford Teknologi Indonesia

●     Responsible for distributing database cases to TSO, direct and guiding telemarketing method of selling, offering, and handling product to customer.

●     Lead and monitors activities of TSO to ensure effective performance.

●     Monitor the TSO’s phone call quality.

●     Setting daily, weekly, monthly, and annual goal, arrange periodic meeting and drafting incentive plan.

●     Trains TSO to ensure performance stability and compliance to existed regulation.

●     Analyse TSO overall performance based on dashboard data.

●     Compile all information to generate weekly and monthly report.

●     Making SOP related to Telemarketing.

Required Skills:

●     Candidate must possess at least a diploma degree on any field.

●     At least 1 year of working experience as telemarketing leader, preferably in P2P industry.

●     Experience in hiring and develop telemarketing team.

●     Strong analytical skill and problem solving skill are required for this position.