Lowongan Sales Support di PT Skf Industrial Indonesia

Responsibilities:

• To handle CS day to day operations: Customer enquiries handling, order management life cycle, orderbook management, product master handling, inventories posting and invoicing
• Performing price review and quotation to customers
• Coordinate with global and regional planners, sales team and customer to work seamlessly across full value chain to capture market opportunities, improve service level and optimize cost to serve
• Review on Debit/Credit Note request to ensure correct debits/credits are accorded to customer
• Review customer complaint (SER & DER) handling to ensure appropriate corrective and preventative action taken within timeline

Requirements:

• Bachelor’s degree with minimum 2 years experience in Customer Service or Sales/Business Support or Supply Chain
• Proficiency in spoken and written in English
• Excellent written and verbal communication skills with the ability to interact with customers and all levels of the organization
• Self-motivated and able to work in a matrix organization with remote teams