Lowongan Customer Service Officer (English Speaking) Denpasar di PT Teknologi Perdana Indonesia

As we are consistently developing on a global stage, we always seek for more employees that can help us ensure our growth. Now we are looking for a Customer Service Officer.This is your chance to work in a modern stable company, even if you have no experience! We will teach you everything that you need know about it and will pay for it.

You will not accept orders for trips, you will not make cold calls to customers either. Clients, drivers and passengers, will reach out to you themselves: they will come to the office or will leave a request in our mobile app. Your task will be to maintain communication with them and help in difficult situations.

Why chose us?

• salary without delays and binding to a personal sales plan;
• performance bonuses;
• compact office, where everyone has their own work station;
• everything digitalized: our own CRM system, corporate news portal and messenger;
• will help you improve your level of communication with clients;
• day shifts only;
• possible career advancement and professional development.

What you will do:

• communication with drivers, helping them with registration and current travel issues;
• resolving issues and claims of our passengers;
• work with violations of the rules of service;
• presenting our drivers and passengers with an offer of new conditions and promotions;
• participate in the implementation of advertising campaigns.

We are looking for an active and sociable colleague who is not afraid of non-standard situations, knows how to handle objections and complaints, sees themselves in working with people and in a small, calm team and is ready for multitasking.

Working schedule: 5 day working week, 09.00am-18.00pm;

Trial period to decide if this job is for you or not.

Apply and we will contact you back!