Lowongan Manager Telesales/Telemarketing di PT Genius Space Indonesia

Telemarketing/Telesales Manager

Genius.Space Indonesia

Jakarta Raya

IDR 9.000.000 - IDR 15.000.000

Deskripsi Pekerjaan

As Genius.Space Indonesia Telemarketing/Telesales Manager, you will be responsible for the planning, executing and monitoring general telemarketing activities and serves multiple stakeholders.

Daily Activities:

- Plan monthly team sales revenue target based on deal focus target of each team member.

- Work, research and supervise all process of funnel from ads, CRM and telesales activities that leads to convertion.

- Create and develop sales script and strategy according to the products being sold.

- Arrange and lead daily telemarketing meeting in monitoring team members activity of the day.

- Responsible to ensure team member to use and report their daily activity and sales pipeline as accurate and as details as possible.

- Responsible to ensure team member understand and align with sales department and company OKR.

- Provide and arrange training to team members in related to product knowledge and other skills needed for the job related.

- Ensure team member understand and keep updated with company and department work policy and procedure.

- Provide daily, weekly and monthly report of team member progress related to sales activity, leads follow up, deal focus achievement, and others to management.

- Prepare and conduct sales training

You are expected to be able to:

- Translate strategy into execution plans and action.

- Directly deal with problems and give solutions to support your team, despite the leadership role.

- Agility and flexibility to adapt execution plan.

- Highly organized: Strong forward planning mindset and sound time management skills to tackle both urgent short-term tasks and important long-term tasks within tight deadlines.

- Effective communication skills.

- Able to multi-task and manage multiple stakeholders simultaneously.

Qualifications:

- At least 7 years in telemarketing/telesales staff position or 3 years in sales/telemarketing supervisor.

- Experienced in handling team consist of 10-20 people (telemarketing staff)

- Strong communication and presentation skills in both English and Bahasa Indonesia.

- Proven ability to perform in a fast-paced, constantly changing & evolving work environment.

- Be a great team player, willing to learn, and enjoy working in a fast-paced education technology company.

- Fluent in writing and speaking English.

- Leading team experience > 3 years.

- CRM preparations.

- Sales training.

- Sales metrics and reporting.

- Experience in the education industry