Lowongan Senior, Assortment and Content Analysis (Business Risk)-Indonesia di PT Ecart Webportal Indonesia

Job Description

Responsibilities:
1. Develop a deep understanding of the Company and customer and seller journey including registration, KYC, browsing, order placement, cancellations, fulfilment, delivery confirmation, payment, returns and refunds, etc
2. Develop subject matter expertise on Assortment Risk (Prohibited, Sensitive and Controlled Goods) related laws and regulations in SEA. ·
3. Work closely with internal stakeholders including legal, policy, commercial and category teams, and external stakeholders including regulators.·
4. Work with large data sets to Analys patterns, trends and modus operandi of Assortment Risk issues (as well as merchants who perpetrate these issues). ·
5. Make data driven recommendations on prioritization of controls for product safety and compliance.·
6. Collaborate with technology counterparts to build machine learning models and algorithms to detect assortment related risks on the platform.·
7. Operate the risk engine, including creation and continuous evaluation of rules to prevent and detect assortment risk.·
8. Capture and communicate findings with internal and external stakeholders through dashboards, periodic reports and presentations.

Job Requirements

-Bachelor / Postgrad degree in applicable field of study; Finance, Business, Accountancy, Computer Science, Math, Statistics etc
-At least 3 years of experience in risk analytics, business intelligence, forensics, or other related roles in the technology, financial or consulting industry
-Experience in e-commerce or trust & safety is preferred
-Strong interest and passion in the area of consumer protection and product compliance
-Knowledge of SEA safety & compliance requirements, product compliance process etc is a plus
-Able to work in cross-cultural environment
-Strong customer-first mindset
-Excellent written and verbal communication
-Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations and drive actions
-Knowledge of SQL to extract and analyse large data sets is required
-Ability to code in other programming languages (i.e Python, R) is a plus
-Ability to manage ambiguity and thrive in a fast-paced working environment