Lowongan IT SUPPORT STAFF di PT Bahtera Adi Jaya

Qualifications :

- Max. 35 years old

- Education min. D3 of Information Technology Majors

- Communicative , time management and problem solving in the field

- Troubleshooting skills: Windows OS, Ms. Office 365, Hardware and software

- Basic skill in Office 365 ( Word, Excel, PowerPoint )

- Basic Networking Skill, Mikrotik Server Skill

- Having experience in using any IT help desk ticketing system application

- Having basic knowledge in Wordpress, any programming language, Database, and Microsoft Power Platform ( Power Apps, Power Automate) will be advantageous

- Preferably domicited in Tangerang ( BSD )

- Willing to travel outside the city ( oftenly travel to Semarang and Surabaya branch )

Responsibilities

- Provide initial problem, determination to the standard application, and assist end-users to determine whether a problem is on hardware, software, database, or network connection(include microtic router and server)

- Liaise with users, resolve technical problem or full request from end-user

- Forward unresolved problem or request to the proper channel of support by contacting the designated party or parties