Lowongan Sales Order Management Specialist di PT Advance Intelligence Indonesia

Job Description:

As a member of Revenue Operations team, Sales Order Management Specialist will support the Sales organisation by fulfilling business requests and/or account orders. This role will ensure compliance to all company and business policies while administering all account openings and modifications. We are looking for a candidate who is highly dynamic, meticulous, fast learner, good communication skills and able to work in a fast paced environment.

Key Responsibilities

• Ensure compliance to all company and business policies and administer all open client account orders and ensure appropriate order flow
• Perform troubleshoot on client account configuration and assist in identifying and recommending various enhancements to our operating system and/or process
• Manage all communication with the commercial department on all the updated processes for all customer orders and ensure optimal practices for all processes
• Support and resolve discrepancies in billing or production transactions and ensure accurate system billing of all accounts
• Responsible for monitoring, analysing customer data, making effective recommendations for customer data changes and following up on implementation
• Manage and support various enhancement projects with cross-functional team

Skills & Experience

• Minimum 0-1 years' experience in high performance sales organisation in sales support, sales operations, client operations or operations expertise
• Strong logic and innovative ability to make full use of various resources to achieve the overall goal
• Target orientated and high ability to perform in a fast paced environment
• High levels of self-motivation and teamwork spirit
• Strong organizational and communication skills
• Fluency in English for written and verbal communication,
• Proficiency in CRM tools such as Salesforce, Zoho CRM or Hubspot

Additional Skills & Qualities

• Change agility - someone who can keep pace and be adaptable to the changing needs of projects and the organization.

• Can work independently to plan and complete tasks with minimal input

• Self-motivated with lifelong learning habits

• Experience with fintech or payment service is a plus

• Experience working in a global role is a plus