Lowongan IT Ops Analyst di PT Solusi Pembayaran Elektronik

Primary Responsibilities: 

• Create periodic reports to summarize utilization of host server, incident report, application report, VM and ticketing system
• Become the first layer to handle an incident, analyze the root cause and escalate to related teams
• Install, implement, and monitor tools on servers that are already available for important components such as CPU, RAM and hard drives
• Install and implement Application Monitoring Process (New Relic, Elastic, or similar)
• Installing alerts and policies for monitoring existing components & APM in accordance with best practices in the field
• Integrate alerts with communication channels according to company needs such as email/telegram/SMS
• Monitoring and managing the ticketing system administration
• Managing DNS and administering pointing, renewal and new purchases
• Manage SSL and its certificates and administratively install, renew and purchase new ones
• Managing and monitoring the mail server in terms of utilization, user management, credentials, access, as well as anticipating and responding to traffic anomalies
• Manage operations and administration of company hosted servers, both bare-metal and cloud.

Required Qualifications: 

• Bachelor’s Degree in Information Technology, Computer science, Engineering or equivalent field of studies.
• 1+ years of experience in IT Support or equivalent responsibilities.
• Familiar in operating Windows Server & Linux Operating system.
• Having experience as NSOC/Operational Team at least a year
• Familiar with monitoring tools such as NagiOS, Grafana, New Relic etc. 
• Knowledgeable about DNS management 
• Having basic knowledge about System Administrator (ssh, restart apache, logging http, error reading)
• Able to create a great documentation and reporting
• Willing to work shifting 24/7

We are looking for individuals who are/have:

• Empathy with users
• Technical, logical thought process.
• Keen to detail
• An ability to prioritize and delegate.
• Willingness to learn & ability to adapt is MUST HAVE

• Linux System Administration
• VMware Server
• Linux

PT Solusi Pembayaran Elektronik (SPE Solution) is a growing fintech solution company, consisting of diverse young and tech-savvy talents called SPEcial Team. We’re collaborative, adaptable, energetic and progressive.

SPE Solution greatly encourages talent’s growth and development, both in terms of professional skills and personal competencies.

The SPEcial team has been continuously collaborating and combining diverse expertise to deliver next-gen fintech solutions for influential enterprises in the country such as BNI, Doku, BTN, Pertamina, Ditjen AHU, several big e-commerce in Indonesia, and more.

Benefits and perks of working with us include:

Compensation: Competitive salaries

Workstyle: Casual dress code, Work from Anywhere & Work from Office

Benefits: Professional development, Medical Reimbursement, Allowance