Lowongan Customer Service Planner di PT Coway International Indonesia

Job Duty:

• Support CS Divisions in developing operational Customer Service Departments at HQ and branches
• Support CS Divisions Prepare Time Plan and improve the ability of each Branch by paying attention to every Planning, SOP and other Operational Supports
• KPI implementation & Development
• Provide Operational Result. Report and Evaluation
• Monitoring the implementation of the productivity and quality of work in the field
• Conduct visits to DSC (when needed)
• Conduct CS Admins Development

Job Requirement:

• Minimum age 25 years old
• Have experience in the field of home appliance for minimum 3 years
• Good data analysis
• Good understanding in customer service, end to end operational process and analysis
• Good interpersonal, communication skills, and attitude
• Able to speak English is preferable