Lowongan Customer Relation di PT Suzuki Indomobil Motor

Job Description: 

• As a call center for handling 4W and customer voice so that it can run well
• Monitoring Halo Suzuki call center (booking service, complaint, emergency, home service, information) in accordance with proceduresa
• Handling and resolving customer complaints both related to dealer products and services related to PT SIS
• Monitoring voice of customers and PIC handling related to product issues through social media communities (Facebook, Instagram, etc.)
• Handle SERA (Suzuki Roadside Assistant) requests, check SERA emergency bills and act as 4W SERA PIC

 Requirements:

• Maximum age 30 years old
• Bachelor Degree in Communication / Management from reputable universities with minimum GPA 3.25
• Min 3 years experience in Customer Relation / Customer Service/ Call enter Operation / Front line)

Skills

• Communication Skill
• Fluent in English (verbal & written)