Lowongan Customer Service (Digital Marketing) di PT Supernova Flexible Packaging

• Open and maintain customer accounts by recording account information
• Manage large amounts of incoming inquiries
• Generate sales leads
• Assist with placement of orders, refunds, or exchanges
• Build sustainable relationships of trust through open and interactive communication
• Resolve customer complaints via phone, email, mail, or social media

 Job Requirements :

• Bachelors Degree in Management (Business, Marketing, Enterpreneurship); Public Relation; International Relations
• Having prior experience in Digital Marketing or E-commerce is preferred
• Proven customer support experience
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to be agile and flexible in adapting in a dynamic environment
• Highly proficient in spoken and written English
• Ready to be assigned in Cikarang & Jakarta