Lowongan User Support Specialist - No Experience (English Speaking) Pekanbaru di PT Teknologi Perdana Indonesia

Maxim not only helps connecting taxi drivers and passengers, but also offers different types of services, like goods and food delivery. Our user base is constantly growing, now we have more than 30 million clients all over the world.As we are consistently developing on a global stage, we seek for more employees that can help us insure our growth. We now need an extra User Support Specialist. It doesn't matter to us whether you have experience or not: we will teach you everything that you need to know. It will be easier for you if you know how to confidently use a PC, able to express yourself in correct matter, and are not afraid of conflict situations.

You will not be accepting orders for trips, nor will you sell any products. Clients will leave their requests themselves. Your task is to maintain communication with them and help in difficult situations.

Why choose our company?

• Fixed and stable salary every month that can grow annually according to your own performance;
• Work without incoming calls or sales;
• Opportunity to have a career advancement.

What is the job scope:

• Communicate with riders, help them with registration process and current travel issues via live chat;
• Help customers with questions and complaints related to our service;
• Work with violations of the rules of service.

Our conditions:

• 3 months of probation period;
• Working schedule: 09.00am - 18.00pm \ 12.00 pm - 21.00pm (Monday to Friday or Tuesday to Saturday / Sunday to Thursday);
• Equipped workstation in a modern office;
• Online training course;
• Trial period to decide if this job is for you or not.