Lowongan Technical Consultant, Indonesia di PT Philips Indonesia Commercial

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better;

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for;

• Scoping, designing, building, deploying, implementing and / or integrating solutions.

• Fulfilling software implementation deliverables such as detailed design documentation, system build, configuration and testing.

• Analyzes the business, technical and clinical customer requirements to design, build / and or integrate the most appropriate solution.

• Based on customer requirements, services as a consultant to provide technical recommendations that best suit the environment.

• Mentors and trains customers to maintain their systems.

• Is a customer advocate and leverages insights to drive decisions.

• Resolves technical issues and offers proactive technical support.

• Document solutions to ensure that support teams and other consultants can participate in support and onward development of solution.

• Contributes to the collective learning of Philips, seeking to share knowledge globally.

• Practices configuration management and version control.

• Is a key member of the implementation project and / or SSD team, fosters collaboration through sharing experiences, information, perspectives, skills and expertise.

• Drives continuous improvements of our implementation methodology and service offerings based on customer feedback.

• Conducts root cause analysis at the conclusion of escalations and initiates corrective actions to prevent reoccurrence of issue.

• Executes activities as described in the Philips Excellence Process Framework.

• Assesses and shares repeatable processes that can be leverages across multiple projects.

• Is an active and visible domain expert.

• Work closely together with IND Services & Solutions Delivery organization.

• Is an active member of the Global Professional Services community.

• Attends seminars and trainings session necessary to maintain an appropriate level of professional competence.

• Files required reports and consistently complies with all required Philips processes.

You are a part of;

A highly skilled and dedicated team working together to deliver large-scale projects and commercial activities. You will enjoy a dynamic and agile working style in a fast-paced environment.

To succeed in this role, you’ll need a customer-first attitude and the following;

• At least >7 years of experience in a healthcare or IT or related environment.

• Typically required a Bachelor’s Degree in Information Technology, Engineering or Computer Science.

• Relevant certifications are desired (i.e. project management).

• Good knowledge of Microsoft Window server administration, such as Windows Server Active Directory, and domain policy.

• Knowledge of database skills, incl. SQL query, stored procedure, database storage management, back-up and restore.

• Knowledge of virtualization solutions, such as VMWare, Hyper-V and Nutanix.

• Programming knowledge, such as ******, C#, and JavaScript.

• Knowledge of HL7 and electronic medical record (EMR) systems.

• Knowledge of analytics and reporting tools is a plus, including SSRS, Qlik Sense, and Tableau.

• Knowledge of medical device integration with information system is highly preferred.

• Knowledge of patient monitoring systems, telemetry units, ventilators, and defibrillators (as reflected in completion of formal vendor training) highly preferred.

• Knowledge of application development is highly preferred.

• Knowledge of network topology is a plus.

• Knowledge of data warehouse is a plus.

• Ability to diagnose and troubleshoot issues through resolution.

• Experience in managing the implementation of offerings.

• Experience with working in multi-disciplinary project teams.

• Exposure to commercial contracting process is a plus.

• High competence in Microsoft Office applications.

• Good presentation, reporting and customer service skills.

• Good communication in Bahasa Indonesia & English.

In return, we offer you;

At Philips, we are driven by our mission to improve the lives of 2.5 billion people per year by 2030, and every day we move closer to achieving our goal by creating cutting-edge solutions that lead to confident diagnosis, improved care, and increased quality of life for patients. If you are interested in driving action to improve patients’ lives so they get home healthier and faster and stay there longer, then this position is poised to help you achieve that goal.

How we work at Philips;
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.