Lowongan Inside Sales Specialist di PT Rhenus Logistics Indonesia

Responsibilities :

• Develop trust relationships with a portfolio of assigned clients
• Develop relationship with Rhenus overseas offices and network of Agents
• Manage customer contracts and quotation process
• Increasing business with existing customers
• Acquire a thorough understanding of key customer needs and requirements
• Ensure the correct products and services are delivered to customers in a timely manner
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Any other job assigned by direct superior

Knowledge, Skills and Attributes :

• Strong communication skills, both verbal and written in English and Bahasa Indonesia.
• Ability to manage workloads effectively and meet deadlines;
• Good team player;
• Possess a positive customer-oriented mind set.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Being flexible and responsive to customers' changing needs
• Excellent organizational skills
•  Ability in problem-solving and negotiation

Qualifications :

• Bachelor’s Degree or higher in marketing, business management, logistics or any related fields.
• Excellent in oral/written communication skills.
• Fluently English is a must.
• 2-5 years experience in Freight Forwarding industry is a must.
• Computer literate.