Lowongan Customer Service Specialist di PT Indonesia Fintopia Technology

Job Descriptions:

1. Provide service to customers inquiries

2. Understand product usage and features

3. Resolves customer queries and complaints by clarifying the issue, determining the cause of the problem, selecting and explaining the best solution to solve their problem, and following up with them to check the resolution of the problem

4. Follow up with customers and coordinate with internal teams as needed

5.Have an experience to handle walk in customer and also / OJK Report from the apps

Requirements:

1. Strong communication skills.

2. Strong logical thinking and problem-solving skills.

3. Positive attitude and eagerness to learn.

4. Minimum 1-year experience in customer service.