Lowongan Agent Desk Collection Reminder/Jatuh tempo di PT Sens Teknologi Indonesia

Job Descriptions:

1. Collect payments from the customers via communication tools (phone call, WhatsApp)
2. Keep tracking of assigned account to identify outstanding debt
3. Negotiate pay-off deadline or payment plan
4. Investigate and resolve disrepancies while also create trust relationship with debtors when possible to avoid future issues
5. Take the initiative to make collection strategies
6. Doing work based on company and collection regulations
7. Will be able to achieve the KPI for personal performance and team
8. Make activity report and regularly report to Team Leader
9. Helping customers on payment services
10. Maximizing credit collection effectiveness by active contacting customer (calling) and collection of promises to pay (PTP)

Requirement :

1. Candidate must possess at least Diploma in any field
2. At least 1 year of working experience as Reminder or s0 Desk Collection and working experience in the related field is required for this postion 
3. Required skill(s) : communication skills , negotiation skills
4. Preferably staff specialized in Banking/Financial Services or equivalent