Lowongan Call Center Staff di PT Bank Sbi Indonesia

Qualification :

• Fresher are encouraged to apply
• Minimal bachelor's degree
• GPA minimum 3.00 (scale 4.00)
• Maximum Age is 25 years old.
• Preferable Fluent in English (written and spoken)
• Have a good communication skills
• We are equal opportunity employer
• Opportunity as Permanent Employee
• Willing to shifting working arrangement

Job Description :

• Input/Record and administrating every incoming complaint, as well as forward the complaint report.
• Responsible for the implementation of complaint resolution or follow-up on customer complaints through the call center.
• Special officers for customer complaint settlement are under the supervision of the Head of Operations of KPNO.
• Daily printing of customer complaint reports generated by Call Center Staff.
• Responsible for periodically performing Back Up Data system / call center applications.
• Inputting cost reversal on employee and customer transactions in accordance with product features at Bank SBI Indonesia, namely free transactions for employees and free 5 times cash withdrawals for non-employee customers.