Lowongan Concierge Supervisor di PT Mulia Hastu Gemilang

Regent Residences is a luxury residential development by KG Global Developments managed by Regent Hotels & Resorts under Intercontinental Groups is looking for:

CONCIERGE SUPERVISOR

A Chief Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Resident and guest experience.

What will I be doing?

A Concierge Supervisor will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Resident and guest experience. A Concierge Supervisor is responsible for managing the first impressions of our Resident, Guest and, therefore, must perform the following tasks to the highest standards:

• Supervise daily Concierge operations
• Set Departmental objectives, work schedules, policies and procedures
• Monitor the appearance, standards and performance of the Concierge Team Members.
• Maintain good communication and working relationships with all residence areas
• Project a professional manner with an emphasis on hospitality and Guest service.
• Act in accordance with policies and procedures when working with front of house equipment and property management systems

Requirements:

• A bachelor degree in Hotel Management or equivalent
• Front Office supervisory experience in the residential, hotel, leisure or retail sector
• Excellent leadership skills, inter-personal and communication skills
• A passion for delivering exceptional levels of guest service
• Excellent grooming standards
• Proficiency in English both oral and written