Lowongan E-Commerce Executive - Parfums Christian Dior di PT Luxasia Indonesia

YOUR MISSION

• Responsible for managing and executing the day-to-day e-commerce operations: fulfillment, distribution, customer service, order management, site performance, technical partners - All the above must be done respecting the brand image.
• Train and liaise closely with Warehouse team to ensure implementation of end-to-end operational flows of E-Commerce business (i.e order processing, packaging, shipment to customers) are meeting brand image and guidelines
• Track sales and review orders daily. Monitor conversion rates, bounce rates and click-through rates to maximize sales potential.
• Undergoing customer service to ensure Dior provides a first-class experience for all customers.
• Execute campaigns and manage web calendar accordingly, in synchronization with the marketing calendar to increase ecommerce sales on Dior.com
• Liaise with Marketing and CRM to launch & monitor ROI of campaigns driving to site e.g. E-mail campaigns: define frequency, offers, segments, etc.
• Monitoring and tracking the performance of media budget e.g. Social campaigns, Search Engine Marketing to increase traffic to Dior.com for recruitment and maximize ROI
• Ensure monthly sampling campaigns driving to site were implemented accordingly, Online-offline integration campaigns for seamless Dior shopping experience.
• Responsible in providing the Marketing manager with daily updates and identify opportunities on improvements
• Budget management and monthly orders : Work closely with product team for ordering and budget usage of Ecommerce packing elements, Sampling and Gifts allocation for Ecommerce website campaigns
• Create P.O.S process invoices, liaise with Finance on payment and invoicing

WHO YOU ARE

• Able to work in a fast-paced environment
• Minimum 1-3 years of relevant experience in E-Commerce/Online Consumer Goods, FMCG or Retail Industry
• Experience in managing market place or e-commerce sites preferred
• Background in CRM / Digital marketing (EDM, Search) will be a plus
• High energy with positive ‘can do’ attitude, and result driven
• Love online shopping and have a keen interest in ecommerce and digital marketing
• Proficiency in MS Office, basic knowledge of design software i.e. Photoshop/ Canvas
• Strong team player with ability to meet deadline
• Up to date with latest technology developments on social media platforms

• Analytical
• Confident Presenter
• Excellent written and verbal communication skills
• Team Player
• Agility
• Ability to set up a campaign model with no discount and few promotions
• Customer focused
• Personal affinity and passion for Dior
• Ability to work under pressure and meet tight deadlines

• Flexibilities and willingness to take ad-hoc tasks when necessary

WHAT CAN WE OFFER

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond
   this role, your development is a pillar of our ambition. Parfums
  Christian Dior, as part of LVMH, offers a Career perspective with a
  worldwide presence and continuous growth within 75 distinguished Houses.
   

So, How Far Will You Take Dior?