Lowongan IT Infrastructure Application Senior Specialist di PT Mastar Perdana Indonesia

Job description & requirements

As an IT Infrastructure Application Senior Specialist, you will be part of a corporate IT team that is responsible for designing & implementing service on the scope of infrastructure application at DANA Indonesia.

Job Descriptions: 

• Provides VM support and administration. 
• Works with Head of IT to establish standards and best practices for managing internal infrastructure, access rights, endpoint devices, servers, internal applications. 
• Implement policies/standards to improve the quality and efficiency of support services based on ITIL methodology. 
• Works closely with other IT unit, department and/or division department to ensure a timely, robust and comprehensive service transition process. 
• Works with the Service Desk team to set SLA criteria for the availability and performance of the IT infrastructure application
• Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures. 
• Responsible for day-to-day system administration, including management of Microsoft Active Directory (AD), O365, Mobile Device Management, and other infrastructure application systems
• Responsible for management of the rollout and support of endpoint devices, including laptops  and productivity tools such as O365.
• Monitors business critical processes and systems. 
• Plan and implement upgrades needed to maintain service levels. 
• Develop and lead the replacement of infrastructure at end of life. 
• Maintains server uptime consistent with Business goals and metrics. 
• Monitor the performance of the companys computer systems to ensure optimal performance levels
• Coordinate with vendors and other business departments to ensure that all technology needs are met
• Manage the budget for IT purchases, including hardware, software, and services
• Develop business continuity plans in case of emergencies such as natural disasters or power outages
• Maintain and update existing computer networks, including installation of new applications and removal of obsolete equipment
• Develop and implement IT policies, procedures, architectural and design standards with respect to infrastructures applications, compute, storage and cloud services.

Job Requirement:

Education / Qualifications

• Degree in IT or related discipline
• ITIL V4 Foundation
• MCSE + Security

Functional:

• In depth ITIL Knowledge
• Minimum 5 years of appropriate experience supporting IT infrastructure and service delivery, preferably with a medium size organisation
• Good understanding of Server & desktop hardware/ operating systems, probing and analytical approach with the ability to pre-empt potential problems and identify inefficiencies
• A very strong customer orientated approach with a delivery bias
• Ability to prioritise and allocate resource/effort appropriately
• Experience of working with 3rd party service providers
• Proactive team player

Technical:

• In depth knowledge of Microsoft Windows Server
• In depth knowledge of Active Directory (Design, Security and Administration)
• In depth knowledge of O365, Archiving
• Good understanding of VMWare 5 / Hyper V
• Good understanding of IT security and Data protection
• Good understanding of Cloud and mobile technology
• Good understanding of Powershell scripting (Desirable)
• Exposure to MS SharePoint

Other:

• Strong interpersonal skills, able to communicate across a broad spectrum of users
• Excellent oral, written and presentation communication skills
• Ability to manage through organizational change

Skills

• VMware Server
• PowerShell
• SharePoint

About the company
DANA is a fintech company that aims to bring in inclusive financial services to empower people for a better living. DANA provides a payment service platform to connect everyone based on world class technology and to provide Indonesia with a trustworthy and convenient mobile payment system to cater the needs of our customers, and sustainable profitable business for our stakeholders.-