Lowongan GUEST SERVICE OFFICER di PT Ascott International Management Indonesia

The Ascott Limited is a subsidiary of CapitaLand, a Singapore company that has grown to be one of the leading international serviced residence owner-operators in America, Asia Pacific, Europe. The company's brands include Ascott, Citadines, Somerset, Quest, The Crest Collection and lyf. Please click for further information: https://www.the-ascott.com/en/index.html.  
RESPONSIBILITIES:

• Delivers excellent service by handling good and well-coordinated reservation (system-based) and manage guests' account & information.
• Handles and records guest comments and complaints, may refer issues to supervisor when necessary, and relay guests' messages to respective divisions promptly.
• Provides any tourism information related to apartment's surroundings.
• Perform any other duties as required and directed by the Guest Services Manager or Management.

 REQUIREMENTS:

• Minimum High School Degree or Diploma from Hotel Management major.
• Has working experience for at least one year in Hospitality industry, but fresh graduates are encouraged to apply.
• Fluent English (spoken and written) is a must
• Service-oriented, willingness to learn, and has excellent communication & interpersonal skills
• Able to work multi-tasks, adaptable, initiative, discipline, meticulous, well-organized
• Pleasant grooming
• Willing to be placed in any property with SHIFT-based, include working on public holiday