Lowongan Manager Field Collection di PT Mitra Koleksi Mandiri

Job Description

• Manage and responsible for the Collection Operations of the company
• Liaise with Superior (Risk Management Head) as well as other top management
• Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements
• Collaborate with various functions (Product, Engineering, HR, Finance, Marketing, Collection, Risk Modelling, and Business Intelligence) to boost efficiency and productivity
• Manage customer support processes and manage them to enhance customer satisfaction

Qualifications

• Hold Bachelor Degree (S1) from Reputable University
• Have great persistence and endurance to meet operation target,
• Highly self-managed & motivated person, able to perfectly multi-task, have a high standard and excited to work in a collaborative environment
• At least 3 years proven experience as Field Collection Operation Manager or equivalent position.
• Outstanding communication & people management skill.
• •Preferably have experience in managing consumer lending products (e.g. Credit Card, KTA, Motorcycle Loan, Consumer Durables Loan, Payday Loan) or have experience in Fin-tech Company.
• Excellent ability to make decisions, take actions, and make things happen