Lowongan Assistant Manager Workplace Services di PT Unilever Oleochemical Indonesia

Key Roles

The Workplace Services Assistant Manager will manage, coordinate, and deliver Facilities Management (FM) services across multiple facilities in UOI. In this role, you will work closely with a team of 3Ps vendors and collaborate with various departments to ensure seamless workplace services and be accountable for the day-to-day delivery of Workplace Services in line with established service levels and service line strategy.

The ideal candidate will have extensive experience in workplace services, strong leadership skills, and the ability to manage budgets effectively. 

Responsibilities & Authority

1.  Ensure that the team will manage day to day operations of in-house teams and service provider (s) across the facilities.
2. Deliver harmonization and continuous improvement projects aimed at improving cost and service.
3. Identify trends and opportunities to make an adoption of the services and work with key stakeholders and clients to develop and implement plans to address these opportunities.
4. Collaborate with other functions such as Safety, IT, HR, and Finance to ensure the workplace functions efficiently and effectively.
5. Develop and implement workplace policies and procedures to ensure compliance with local regulations and company policies.
6. Manage and monitor workplace budget, ensuring that expenditure is within budget and identifying areas for cost-saving.
7. Manage vendor relationships and contracts, ensuring that service level agreements are met and that vendors deliver services in accordance with contractual terms.
8. Monitor and manage workplace safety and security, ensuring compliance with local regulations and company policies.
9. Act as a point of contact for workplace-related issues, resolving them promptly and efficiently.
10. Continuously improve workplace services by reviewing and updating policies, procedures, and processes.
11. Facilitate regular performance reviews with service providers and/or insourced operations teams with all the 3Ps, holding both the supplier(s) and the client accountable for their part in successful delivery 

Formal Education

• Bachelor's degree in engineering, facilities management, business administration, or equivalent practical experience.
• Master’s degree is preferable.

Experience

• Minimum 5 years of experience in workplace services, with focus on corporate services, hospitality, GMP Manufacturing or equivalent workplace management.
• Experience managing a team and working in a multinational organization.
• Strong knowledge of workplace policies, procedures, and regulations.
• Strong experience and excellence in Facility Management, Travel, and Fleet management.
• Experience in supplier management - ensuring the services delivered by strategic partners meet the cost and service level expectations of the UOI business.
• Experience with working in matrix organizations/ environments.
• Excellent communication, leadership, and interpersonal skills.
• Fluent in English and local language, both written and verbal.