Lowongan ACCOUNT MANAGER di PT Multi Bangun Abadi

Responsibilities

§ Handle inquiries and requests from customers and address their needs.

§ Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.

§ Meet regularly with other team members to discuss progress and find new ways to improve business.

§ Generate progress reports for clients and senior leaders within the organization.

§ Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.

Requirements

§ Internship or professional experience in a sales or customer service role.

§ Ability to multitask and juggle several responsibilities simultaneously.

§ Strong written and verbal communication skills.

§ Excellent organizational skills and attention to detail.

§ Preferred skills and qualifications.

§ Proven track record of meeting or exceeding quotas and receiving positive customer feedback.

§ Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce.

§ Professional certification (ex: from Strategic Account Management Association).

Experience

Min. 2 years sales experience or in a similar role.