Lowongan Technical Support Specialist di PT Exabytes Network Indonesia

• To provide technical assistance to clients for products & services offered by Exabytes

• To provide guidance to clients for products & services offered by Exabytes

• To troubleshoot errors related to hosting-related services (Windows & Linux)

• To monitor servers' performances

• To ensure servers are working on optimum performance

• To reply to clients via Helpdesk

• To answer and reply to phone calls on Technical related issues

• To perform weekly & monthly server maintenance 

Requirement:

• Maximum age 29 years old

• Candidates must possess at least a Diploma or bachelor’s degree in Information technology, Computer, or equivalent.

• at least 1 year's experiences of working in a related field is required for this position

• Understanding of Linux system operation

• Understand the concept of server administration with Linux

• Server administration concepts of Linux

• Have a good understanding in Hosting and Domain will be an advantage.

• Understand Cpanel

• Have a good communication and be able to work under pressure

• Able to work with teams as well as individually

• Can analyze server problems

• Able to speak English at least passive.

• Willing to work shifting schedules

Note:

Only those who have the qualification that aligns will be invited to the interview.

COVID-19 considerations: Always wear a mask at the office, hand sanitizer always around, cubicle workstation, Work From Home allowed (during the pandemic or after the probation period)