Lowongan Staff Training Services di PT Mitra Transaksi Indonesia

• Identify training needs and self-development in the internal department.

• Create syllabus training under Customer Services Department.

• Conduct training to merchant, member banks on regular basis to increase EDC transactions.

• Conduct training to vendor manages services who install EDC terminal to increase their knowledge, skills and obtain service excellent.

• Provide training on operational standards for new hire employees in the Operations Directorate.

• Develop and implement roadmap training for merchant, vendor manage service and internal operation staff.

• Conducting surveys to ensure the training program is running effectively. • Maintain good relationship with member bank and vendor related to EDC operasional services on merchant location. 

Requirement :

• Minimum 1 year in banking or financial industry

• Having knowledge and experience in the field of contact center/call center/customer care.

• Experienced in making training need analysis, syllabus and training module.

• Having good presentation skill.

• Having high innovation to continue to grow.

• Visioner.

• Proficient in microsoft office.