Lowongan Customer Relationship Management di PT Solusi Pembayaran Elektronik

Hi SPEcial People!

We're looking for Customer Relationship Management (CRM) who passionate in Fintech Industry. If you are interested and looking for a key role in a fast growing company, find out more about this opportunity below!

Job Descriptions:

• Plan and execute all digital activities using ad platforms, including SEM, social media ads, display advertising campaigns, programmatic, etc.
• Mine data and analytics at the customer level to gain a better understanding of their funnel and engagement behaviours, conduct customer analyses: behaviour, segmentation, customer value
• Manage the end-to-end process of campaign creation, including the setting up of ad sets, audience targeting, ad copy, creative review, and bid adjustments
• Serve as a custodian of CRM database - Integrate, compile, analyze, data and make recommendations on trends utilizing CRM software.
• Deliver reports and dashboards on key metrics: customer base, funnel, conversion events, segmentation types, referring channels, marketing campaigns and specific attribute correlations
• Measure and report the performance of activities. Analytical role to evaluate strategy from the activities that have been done. 

Qualifications:

• Experience in using Software as Service (SaaS)
• Experience in CRM tools (Salesforce/ Zoho/ Hubspot/ etc)
• Experience in Data Analytics (Tableau/ PoerBI/ Google Data Studio/ etc)
• Have ability process and analyze data customer experience & engagement
• Fluent In English both oral and written
• Have a good skills; Research, Analytical, and Creative thinking

Let's join with us and #togetherwegrow!