Lowongan Technical Support Inside - HT & Barcode Product Division di PT Harrisma Informatika Jaya

Technical Support Inside - HT & Barcode Product Division :

• Is a technical who do job support in the technical side, such as troubleshooting hardware & software, repair product (soldering), inject license, quality control, warranty checking, claim RMA to principle, training, giving a solution to customer and making administration report for internal & external party.
• Responsible for checking, doumentation, report, and claim the sparepart related to customers problem.
• Also involve with all aspects of HT & Barcode Product , helping sales team, partner and end user about the product.

Main Duties:

• Make sure product are good condition and ready to use.
• Making installation success, and no complain from customer.
• Troubleshooting, hardware and software (inject license) about the product.
• Checking, repair, and claim RMA & sparepart to principle.
• Reporting and documentation about the product.
• Conduct product training to sales team, partner and customer / end user.
• Maintain complete documentations for all product related activity.

Requirements:

• Age maximum 30 years old.
• Minimum D3.
• Must attach the recent photograph in this position.
• Able to communicate in English both oral and written (English Active) is a must.
• Able to communicate in mandarin (passive) is our priority.
• Understand about HT / Barcode installation, setting & troubleshooting is a must.
• Must having at least 3 years of working experience in the related field is required for this position as a Technical Engineer / IT Service Center / IT Support.
• Able to work independenly, having good technical and solution skills.
• Able to work overtime and on holiday is a must (project support).
• Discipline, fast learner, high accurate and able to work under pressure.
• Strong ability to clearly demonstrate solutions, resourceful, strong problem solving skill.
• Willingness and strong passion in learning new technologies and practices.
• Willing to work in west Jakarta - Puri area